Door Manufacturer in China for Global Projects

Receiving and Storing Steel Doors for Philippine Projects

A steel door receiving checklist should begin with the container condition, external packaging and quantities. Match the shipment against the supplier’s loading details and packing list during unloading, inspect a sample of the doors, and expand inspection before installation or retail sale.

For TOF Door deliveries, store doors upright in their normal installed orientation: threshold end at the bottom and frame head at the top. Avoid dragging or placing the weight on a single corner. TOF Door also recommends removing the surface protection film within three days after installation.

These steps help receiving teams identify discrepancies, protect the finish and prepare the correct doors and hardware for each location.

What Should You Check During Unloading?

Start with the container, packaging and quantities before moving on to individual product checks.

TOF Door provides loading details and a packing list at shipment. Customers can use these documents to check the delivery as it is unloaded.

The packing list identifies the packed items and quantities. TOF Door’s loading details provide additional shipment information and photographic records, including separately packed hardware.

Receiving stageWhat to checkReference
Before unloadingVisible container condition and condition of the loadLoading details and shipment photographs
During unloadingExternal packaging, visible damage and quantitiesPacking list
Sample inspectionDoor corners, surfaces and supplied componentsOrder information and product identification
Before installation or retail saleA larger proportion of products and their hardwarePacking list, approved drawings and agreed specifications

Keep the shipment documents available to the receiving team. This is particularly useful when hardware is packed separately from the doors.

When Should Doors Be Unpacked for Inspection?

TOF Door recommends inspecting a sample during unloading and increasing the inspection proportion before installation or retail sale.

This separates the initial receiving check from the later product check. The receiving team first establishes what has arrived and whether there are visible concerns. Further inspection then checks the doors being prepared for use or sale.

No fixed sampling percentage is proposed here. Agree on the inspection scope for the order and investigate any visible packaging damage promptly.

SituationInspection focus
Shipment arriving at a distributor’s warehouseQuantities, packaging and sample product condition
Doors being prepared for retail saleSurface condition, configuration and hardware completeness
Doors being issued to a project locationDoor identification, dimensions, opening direction and matching accessories
Packaging showing damageCondition of the affected product and extent of the damage

After opening packaging for inspection, protect exposed surfaces and corners during subsequent handling.

Pay Particular Attention to Corners and Surfaces

In TOF Door’s experience, corners and finished surfaces are vulnerable to damage caused by improper handling.

Inspect these areas carefully when opening a package. If damage is found, record the affected quantity and take clear photographs showing both the complete door and the damaged area.

A useful record connects the damage to an identifiable product. A close-up alone may show a scratch or dent without establishing which door is affected.

For each issue, record:

  • The door or product identification.
  • The affected quantity.
  • An overall photograph.
  • Close-up photographs of the damage.
  • Relevant packaging condition, where visible.

The initial record should describe what was found. The cause can then be reviewed with the supplier.

How Should Steel Doors Be Stored?

Store TOF Door assemblies upright, in the same orientation as a normally installed door: threshold end down and frame head up. Do not invert them.

“Upright” does not mean placing the assembly on whichever edge is convenient. The intended bottom of the door must remain at the bottom.

Arrange stable support so doors cannot tip or slide, and protect them from impact during storage and retrieval. Confirm any support or storage requirements for the supplied model with TOF Door.

Storage or handling pointCorrect interpretation
Upright orientationDoor stands vertically, as it would when installed
Bottom positionThreshold end is at the bottom
Top positionFrame head faces upward
InversionDo not store the assembly upside down
Weight distributionAvoid concentrating the load on one corner

The orientation guidance does not establish a stacking-height limit. Follow the instructions agreed for the actual packaging and product.

How Should Doors Be Moved?

TOF Door recommends coordinated lifting by two people for manual handling.

Do not drag a door across the floor or pivot it on a single corner. During lifting and placement, avoid concentrating the door’s weight on one corner of the frame.

Plan the route and final storage position before moving the assembly. This helps reduce unnecessary repositioning and contact with nearby products or building surfaces.

Protective packaging should remain effective during handling; opening a package for inspection should not leave the product exposed to avoidable damage.

Where Are the Handles, Locks and Installation Screws?

Hardware may be distributed across the shipment rather than packed together in one accessory box.

TOF Door’s usual arrangement is:

ComponentUsual packing or supply arrangement
HandlesPacked separately in cartons
Main lockInstalled in the door
Lock cylinderInstalled in the door
Expansion screwsPacked in the frame cavity with the door assembly
Special agreed handle arrangementSuitable handles may be packed in the frame cavity when specifically arranged

TOF Door photographs separately packed handle details and includes the information in the loading details.

Before reporting missing handles, check the separate hardware cartons against those records. Before disposing of door packaging, locate the installation screws packed with the frame.

In some orders, an agreed handle design and packing arrangement allows handles to be placed in the frame cavity. This can help improve loading efficiency and reduce the risk of separately packed handles being omitted. Confirm the actual arrangement for the order rather than assuming all shipments use the same method.

What Should Be Checked Before Installation?

Receiving the correct quantity does not establish that each door has reached its intended opening.

Before installation, compare the product identification with the project documents and verify:

  • Door number and intended location.
  • Opening dimensions and agreed frame dimensions.
  • Wall thickness.
  • Opening direction.
  • Finished floor level and threshold position.
  • Hardware completeness.

A door number links an individual door or door type to its scheduled location. Keep that identification available as products move from storage to the installation area.

If the door, opening or drawing does not match, clarify the discrepancy before installation proceeds.

When Should the Protective Film Be Removed?

TOF Door recommends removing the door’s surface protection film within three days after installation.

TOF Door has encountered finish problems associated with protection film left in place, with sunlight and other exposure conditions contributing to removal difficulties or surface damage.

Treat the film as temporary protection. Include its removal in the installation handover checklist so it is not forgotten.

If construction work continues after removal, agree on suitable temporary protection for the finish. Follow any more specific instructions supplied for the actual surface treatment.

How Should Damage, Shortages or Operating Problems Be Reported?

TOF Door asks customers to provide clear photographs or videos and an affected-quantity list.

For operating problems, a video should show the problem occurring, supported by photographs of the complete assembly and the relevant area. This gives the technical team more context than an isolated close-up.

Reported issueUseful information to send
Surface or corner damageProduct identification, overall view, close-ups and affected quantity
Suspected shortageItems expected, quantities received and relevant packing-list entries
Missing handlesHandle-carton records and received quantities
Difficulty opening, closing or lockingVideo showing the operation, complete-door photographs and close-ups of the affected area
Door does not match the locationDoor identification, opening photographs and relevant drawing information

TOF Door uses these records to assess possible causes and identify an appropriate on-site solution. Guidance may be provided through video or written instructions.

Where the available evidence is insufficient, further photographs, measurements or video may be needed before a cause can be established.

Steel Door Receiving Checklist: From Arrival to Installation

CheckpointConfirmation
Container conditionVisible condition checked before unloading
External packagingDamage or irregularities recorded
QuantitiesCompared with the packing list
Loading detailsPhotographs and packing arrangements reviewed
Initial inspectionSample doors checked during unloading
Further inspectionInspection expanded before installation or retail sale
Storage orientationDoors upright, threshold end down and frame head up
HandlingNo dragging or single-corner loading
HandlesSeparate cartons located and checked
Locks and cylindersInstalled components checked
Expansion screwsLocated in the agreed frame packing position
Installation locationDoor identification matched to the intended opening
Installation detailsWall thickness, dimensions, floor level and opening direction checked
Protective filmRemoval scheduled within three days after installation
Problem reportingClear photographs, video where relevant and affected quantities prepared

Frequently Asked Questions

What should be checked first when steel doors arrive?

Check the container condition, external packaging and quantities. TOF Door provides loading details and a packing list for comparison during unloading.

Should every door be unpacked during unloading?

TOF Door recommends sample inspection during unloading and increased inspection before installation or retail sale. Agree on the inspection scope for the shipment and check visibly damaged packages promptly.

Which way should steel doors face during storage?

Store them upright in their normal installed orientation, with the threshold end at the bottom and the frame head at the top. Do not store them upside down.

Where are the handles packed?

TOF Door usually packs handles separately in cartons and records the details photographically in the loading details. Special packing arrangements may be agreed for particular orders.

Where are the installation screws?

Expansion screws are usually packed in the frame cavity with the door assembly. Locate them before discarding the packaging.

When should the protective film be removed?

TOF Door recommends removal within three days after installation, subject to any more specific instructions for the supplied finish.

What should customers send when reporting a problem?

Provide product identification, clear photographs or videos, and an affected-quantity list. For operating problems, show the door being opened, closed or locked so the issue can be assessed in context.

Can TOF Door help resolve problems on site?

TOF Door reviews customer photographs and videos to assess possible causes and provides video or written guidance for appropriate on-site action.

Keep Receiving Records with the Order Documents

Make the packing list, loading details and approved drawings available to the people receiving and installing the doors. Record discrepancies against the relevant product identification so they can be followed through clearly.

For questions about a delivery, contact TOF Door with the shipment reference, affected quantities and supporting photographs or videos.

Use this steel door receiving checklist for Philippine projects to check deliveries, verify hardware, store doors upright and report problems clearly.
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